Establish a relationship of trust

For me, a successful interview is one in which the learner takes the lead. It’s the learner who speaks more than I do in my role as advisor, it’s the learner who guides the interview. For me, a successful interview is one where a relationship of trust is established and where the learner can freely express what they need and the difficulties they have encountered. Another sign of a successful interview is a learner who is able to say no. I have learners to whom I’ve been able to say no for a long time. I have learners to whom I suggest things that don’t suit them and the ability to say no, that’s one of the signs that trust has been established, and that no is very, very important because it allows us to start again on other things and to look together, to think together about proposals that would suit them better, about ways of doing things.